Workplace Success – Seven Key Skills (EMO04EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- Know your own team member roles and responsibilities.
- Understand ways to be an effective team member.
- Know how it feels to experience change and know your level of change tolerance.
- Understand ways to be flexible in times of change.
- Know what a problem is and ways to approach problem solving.
- Recognize the self-fulfilling prophecy and its relevance to their work.
- Appreciate the variety of behaviors that characterize resourcefulness in the workplace.
- Identify tips to giving and receiving feedback.
- Realize the uses of feedback to increase their strengths as leaders in the workplace.
What Topics are Covered?
- Being a Team Player
- Flexibility
- Problem Solving
- Resourcefulness
- Feedback
- Self-Confidence
- Creative Thinking
- Emotional Intelligence
Course Content
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Academy Topics
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Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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Being a Team Player
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Team Member Roles and Responsibilities
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Flexibility
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Change Exercise
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Change Tolerance
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Problem Solving
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What is a Problem?
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Eight Essentials to Defining a Problem
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Resourcefulness
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Self-Fulfilling Prophecy
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Characteristics of Resourcefulness
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Feedback
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Giving and Receiving Feedback
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Self-Confidence
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What does Self-Confidence Look Like?
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Building Self-Confidence
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Creative Thinking
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Methods for Creative Thinking
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Other Methods
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Creative Thinking Exercise
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Emotional Intelligence
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History of Social and Emotional Intelligence
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Defining Social and Emotional Intelligence
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Recommended Reading List
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Personal Action Plan
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Post-Course Assessment
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