thumbnail
Ethical, Safe and Productive Workspace

Workplace Harassment – What to do about it (HRD24EO)

profile
Instructor

Savvy

Reviews 0 (0 Reviews)

Course Overview

What Will Students Learn?

  • Explain what is acceptable behavior in the workplace and what is not, and why
  • Apply the benefits of harassment training
  • Define the various types of harassment, including sexual harassment
  • Assist in creating a harassment policy
  • State some ways to prevent harassment
  • Demonstrate some ways to protect yourself from harassment
  • Know what to do if you are harassed or accused of harassment
  • Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution
  • Identify situations where mediation is appropriate, and understand how mediation works in those situations
  • Describe appropriate solutions for a harassment incident
  • Know what to do if a complaint is false
  • Help your workplace return to normal after a harassment incident

What Topics are Covered?

  • Defining harassment
  • Defining sexual harassment
  • The purpose of training
  • Creating a harassment policy
  • Other prevention strategies
  • Nipping it in the bud
  • What if it happens to me?
  • What if it’s happening to someone else?
  • Someone has filed a complaint against me!
  • Addressing a complaint
  • Handling false complaints
  • Mediation
  • Investigating a complaint
  • Making the decision
  • Creating solutions
  • After it is over
  • Skill application

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre- Test

    • Defining Harassment

    • What is Harassment?

    • Reasonable Man/Reasonable Woman

    • Defining Sexual Harassment

    • What is Sexual Harassment?

    • Is This Harassment?

    • The Purpose of Training

    • Why is Training Important?

    • Creating a Harassment Policy

    • Key Policy Points

    • Writing the Policy

    • The Complaint Procedure

    • Educating Staff

    • Monitoring the Policy

    • Other Prevention Strategies

    • Making Connections

    • Nipping it in the Bud

    • Your Role as a Manager

    • Making Connections

    • Protecting Yourself

    • Minimizing Your Risks

    • Key Strategies

    • What If It Happens to Me?

    • What Works and What Does not?

    • Saying No

    • What If It Is Happening to Someone Else?

    • What’s Really Happening?

    • Someone Has Filed a Complaint Against Me!

    • Addressing a Complaint

    • Handling False Complaints

    • About False Complaints

    • Mediation

    • Basics of Mediation

    • Choosing a Mediator

    • The Mediation Process

    • Investigating a Complaint

    • Setting up the Investigation

    • The Investigation Process

    • The Manager’s Role During the Investigation

    • The Investigation Report

    • Who Should See the Report?

    • Making the Decision

    • Who Makes the Decision?

    • Creating Solutions

    • To Fix or To Punish?

    • Outcomes for the Complainant

    • Outcomes for the Respondent

    • Changes in the Organization

    • After It Is Over

    • Getting Back to Normal

    • Maintaining Records

    • Skill Application

    • Task Preparation

    • Case Study

    • Stage 1

    • Stage 2

    • Stage 3

    • Stage 4

    • Recommended Reading List

    • Personal Action Plan

    • Post- Test

Paid
  • Lessons 63
  • Skill Beginner
  • Last Update 27/02/2025