Survival Skill for the New Trainer (TTT08EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- The essential background for trainers to have
- How being genuine enhances training
- The elements of good questions
- How to apply listening skills
- Rapport building strategies
- How to recognize key skills in a trainer’s toolbox and identify skill areas for development
What Will Students Learn?
- The essential background for trainers to have
- How being genuine enhances training
- The elements of good questions
- How to apply listening skills
- Rapport building strategies
- How to recognize key skills in a trainer’s toolbox and identify skill areas for development
Course Content
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Academy Topics
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Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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What Makes a Good Trainer?
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Background Information
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Pre-Assignment Review
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Adult Learning
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Personal Best, Professional Best
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Putting Your Best Foot Forward
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Tips for Looking Professional
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Making Connections
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Being Genuine
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Making Connections
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Assertiveness Skills
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Understanding Assertiveness
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Aggressive Behavior
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Manipulative or Passive-Aggressive Behavior
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Passive Behavior
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Assertive Behavior
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Asking the Right Questions
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Asking Good Questions
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Probing
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Pushing My Buttons
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Listening Skills
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Can You Hear Me?
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Active Listening Skills
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Tips for Becoming a Better Listener
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What is Said and What is Heard
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Connecting with People
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Rapport Building
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Facilitative Training
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Other Methods to Consider
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The Tipping Point
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A Shift in Training
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Do I Have What it Takes?
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Defusing Difficult Participants
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Resolving Problems
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Essentials for Success
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What Makes a Good Trainer?
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Do’s and Don’ts for New Trainers
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Do
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Don’t
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Personal Action Plan
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Course Summary
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Recommended Reading List
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Post-Course Assessment
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