Skills for the New Employee (EMO03EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- About the importance of professional appearance on the job
- About the importance of a positive attitude
- About the role of stress reduction in nurturing a positive attitude and appreciating various methods of stress reduction
- How to determine their own level of assertiveness and understand and improve their assertiveness
- How to self-manage to become more effective and efficient
- About the importance of working as a team member
- How to improve communications skills, including listening, questioning and non-verbal communication
- How to set goals and create a personal action plan
What Topics are Covered?
- The Importance of Appearance
- What Employees Want
- Positive Attitude
- Understanding and Improving Assertiveness
- Time Management and Planning
- Working as a Team
- Asking and Listening
- Non-Verbal Messages
- Setting Goals
Course Content
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Academy Topics
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Pre-Assignment
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Pre-Course Assessment
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Personal Best, Professional Best
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The Importance of Apperance
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First Impressions Count
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Making Connections
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What Employees Want
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Positive Attitude
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Having a Positive Attitud
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Stress Reduction: Nurturing Your Positive Attitude
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Understanding and Improving Assertiveness
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What is Assertiveness
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Making Connections
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Quiz
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Evaluation
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Improving Your Assertiveness Skills
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Time Management and Planning
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Self Management
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Making Connections
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Time Management Tips
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Where Do You Stand?
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Planning
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Working As a Team
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Asking and Listening
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Asking Questions
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Active Listening
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Tips for Becoming a Better Listener
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Non-Verbal Messages
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Setting Goals
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Setting SMART Goals
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Making Connections
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A Personal Action Plan
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Personal Action Plan
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Course Summary
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Recommended Reading List
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Post-Course Assessment
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