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Business Process

Process Improvement with Gap Analysis (BMP05EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  • Define the term “gap analysis”
  • Identify different types of gap analyses
  • Perform all stages of the gap analysis process
  • Create a gap analysis report

What Topics are Covered?

  • What is Gap Analysis?
  • The Gap Analysis Process
  • Supporting Tools
  • Creating a Gap Analysis Report
  • Test Driving

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre-Assignment Pre-Course Assessment

    • What is Gap Analysis?

    • Defining Gap Analysis

    • Types of Gap Analyses

    • Making Connections

    • The Gap Analysis Process

    • Process Overview

    • Steps One and Two

    • Steps Three, Four, and Five

    • Making Connections

    • Supporting Tools

    • SWOT Analysis

    • The McKinsey 7S Model

    • The Fishbone Diagram

    • Five Whys

    • Making Connections

    • Creating a Gap Analysis Report

    • Test Driving

    • Pre-Assignment Review

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Paid
  • Lessons 23
  • Skill Beginner
  • Last Update 27/02/2025