
Performance Management: Managing Employee Performance (BMO17EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- The role of goal setting in performance management.
- Tools to help your employees set and achieve goals.
- A three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
- Motivational tools and techniques.
What Topics are Covered?
- The shared management model
- Setting goals
- Phase I (Preparation)
- Phase II (Activation)
- Phase III (Ongoing and Formal Evaluation)
Course Content
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Academy Topics
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Pre-Assignment
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Pre-Course Assessment
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The Shared Management Model
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Setting Goals
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Setting Goals with SPIRIT
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Getting Into It
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Phase I (Preparation)
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Overview
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Choosing the Right Person for the Job
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Setting Standards
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Efferctive Training
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Coaching 101
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Phase II (Activation)
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Overview
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Motivation
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Phase III, Part A (Ongoing Evaluation)
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Overview
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Characteristics of Effective Feedback
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Individual Exercise
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Accepting Criticism
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Phase III, Part B (Formal Evaluation)
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Overview
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Case Study: What Upset John?
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About Performance Reviews
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Recommended Reading List
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Personal Action Plan
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Post-Course Assessment
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