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Business Process

Lean Process Improvement (BMP04EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  • Define Lean and its key terms
  • Describe the Toyota Production System and the TPS house
  • Describe the five critical improvement concepts
  • Use the Kano model
  • Identify and reduce various types of waste
  • Create a plan for a more environmentally Lean organization
  • Use the PDSA and R-DMAIC-S models
  • Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
  • Prepare for and complete a basic 5-S
  • Describe the key elements of Kaizen events, particularly a Kaizen blitz
  • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
  • Go back to their organization with a plan to begin incorporating Lean into their corporate culture

What Topics are Covered?

  • Understanding Lean
  • The Toyota Production System
  • The Toyota Production System House
  • The five critical improvement concepts
  • Understanding value with the Kano Model
  • Types of waste
  • Creating a Lean enterprise
  • The Plan, Do, Study, Act (PDSA) cycle
  • Using the R-DMAIC-S model
  • Lean thinking tools
  • Kaizen events
  • Data gathering and mapping
  • A plan to take home

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre-Course Assessment

    • Understanding Lean

    • Defining Lean

    • The History of Lean

    • Lean vs. Six Sigma

    • Pre-Assignment Review

    • A Lean Glossary

    • The Toyota Production System

    • Overview of the Liker Pyramid

    • Exploring the Philosophy

    • Considering the Processes

    • Understanding People and Partners

    • Problem Solving Tools

    • The Toyota Production System House

    • The Five Critical Improvement Concepts

    • Key Ideas

    • Case Study

    • Understanding Value with the Kano Model

    • Types of Waste

    • The Three Categories

    • Making Connections

    • Creating a Lean Enterprise

    • Going Green with Lean

    • The Characteristics of a Lean Organization

    • The Plan, Do, Study, Act (PDSA) Cycle

    • Using the R-DMAIC-S Model

    • Lean Thinking Tools

    • 5W-2H

    • Genchi Genbutsu and Gemba

    • Performing a 5-S

    • Kaizen Events

    • About Kaizen and Kaizen Events

    • Typical Kaizen Blitz Workflow

    • Personal Reflection

    • Data Gathering and Mapping

    • Flow Charts

    • Making Breakfast

    • Ishikawa (Cause and Effect) Diagrams

    • SIPOC Diagrams

    • Value Stream Maps

    • Tips for Effective Data Analysis

    • A Plan to Take Home

    • Roadblocks and Pitfalls

    • Creating a Successful Organizational Structure

    • Where To Get Started?

    • A Plan for Success

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Paid
  • Lessons 50
  • Skill Beginner
  • Last Update 27/02/2025