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Human Resource Development

Human Resource Training for Non HR Manager (HRD16EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  • Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
  • Write job specifications and identify core competencies.
  • Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.
  • Get new employees off to a good start.
  • Understand compensation and benefits.
  • Maintain healthy employee relations.
  • Make performance appraisals a cooperative process.

What Topics are Covered?

  • Defining human resources
  • Skills inventory and job analysis
  • Position profiles and job descriptions
  • Finding candidates and advertising guidelines
  • Preparing for and conducting the interview
  • Employee orientation and onboarding
  • Planning training and external providers
  • Performance reviews
  • Attendance management and diversity
  • Privacy issues and compensation and benefits
  • Managing disciplinary issues and termination
  • Exit interviews

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre-Course Assessment

    • Defining Human Resources

    • The Basics of HR Management

    • Case Study: Expansion Staffing

    • Group Discussion

    • Performing a Skills Inventory

    • Forecasting Techniques

    • Job Analysis

    • Understanding Job Analysis

    • Performing an Analysis

    • Job Analysis Formats

    • Identifying Job Competencies

    • Position Profiles and Job Descriptions

    • Preparing a Profile

    • My Position Profile

    • Do You Really Need to Hire?

    • Evaluate All Options

    • The Real Cost of Employee Turnover

    • Finding Candidates

    • Advertising Guidelines

    • Screening Resumes

    • Using a Resume Screening Guide

    • Developing a Resume Screening Guide

    • Preparing for the Interview

    • Preparation Checklist

    • Interview Exercise

    • Conducting the Interview

    • History of the Interviewing Process

    • An Objective Interview

    • Basics of Behavioral Interviewing

    • Purpose of Behavioral Interviewing

    • Asking Questions

    • Provocative Statements

    • Sample Behavioral Description Interview Questions

    • Developing Behavioral Description Interview Questions

    • The Critical Incident Technique

    • Creating a Critical Incident

    • After the Interview

    • Employee Orientation and Onboarding

    • Why Have Orientation?

    • How Did Your Orientation Rate?

    • Problems to Avoid

    • Planning the Orientation Program

    • Follow the Leader

    • Planning Training

    • The Training Cycle

    • Internal vs. External Training

    • Working With External Providers

    • Performance Reviews

    • Performance Review Problems

    • A Performance Management Checklist

    • Case Study: Who Will Be the Best?

    • Dissecting a Performance Review

    • Identifying Behaviors

    • Attendance Management

    • The Cost of Absenteeism

    • The Case of Gretchen Washington

    • Dealing with Attendance Management

    • Managing a Diverse Workforce

    • Dealing with Diversity

    • Your Experience with Pigeon Holes

    • Privacy Issues

    • Compensation and Benefits

    • The Role of Compensation and Benefits

    • Pre-Assignment Review

    • Case Study: It’s Not You, It’s Me

    • Managing Disciplinary Issues

    • Terminating Employees

    • Letting Staff Go

    • Case Study: How to Fire an Employee?

    • Exit Interviews

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Paid
  • Lessons 75
  • Skill Beginner
  • Last Update 27/02/2025