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Business Writing

English as a Second Language A Workplace Communications Primer (BMW03EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn? 

  • acknowledge existing skills in the areas of Speaking, Listening, Reading and Writing. 
  • recognize gaps in skills compared to workplace communication needs. 
  • understand cultural and workplace influences on communication and how to function within them. 
  • learn and practice effective skills for oral and written communication, including technical forms such as email and videoconferencing. 
  • develop an individual Action Plan for continued skill reinforcement and growth. 

What Topics are Covered? 

  • Self-Awareness – Skills of Self and Others Marijuana 
  • Words and Positive Workplace Culture  
  • Productive Conversations  
  • Telephone/Videoconferencing  
  • Wordsmith’s Toolbox 
  • Putting Words to Work 
  • Individual Action Planning 

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre-Course Assessment

    • Self Awareness – Skills of Self and Others

    • Skills, Influences and Environment

    • Learner-Centeredness Levels

    • Learner-Centeredness Assessment

    • Effective Communication Assessment

    • Words and Positive Workplace Culture

    • Language in the Workplace

    • The Tone of the Message

    • Productive Conversations

    • Productive Conversations

    • Defining Emotional Intelligence

    • Productive Word Choices

    • Words That are Easily Confused

    • Telephone/Videoconferencing

    • Review

    • Telephone/Videoconferencing

    • Workplace Conversation Worksheet

    • Telephone

    • Videoconferencing

    • Guidelines for Productive Videoconferencing

    • Wordsmith’s Toolbox

    • Bones of Good Writing

    • Parts of Speech

    • From Words to Sentences

    • Punctuation

    • Grammar Guidelines

    • Putting Words to Work

    • Good Communications

    • Ingredients of an Effective Email

    • Email Under Pressure

    • Ingredients of a Good Proposal

    • Selling your Brand and Ideas

    • Individual Action Planning

    • Setting Uour Intention

    • Building Your Plan

    • Building Your Team

    • Decision Wheel Method

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Paid
  • Lessons 42
  • Skill Beginner
  • Last Update 27/02/2025