
Disability Awareness: Working with People with Disabilities (EMO01EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- How to prepare to welcome people with disabilities into your workplace
- How to interact with people with disabilities
- Identifying and overcoming barriers in the workplace
- Using respectful, appropriate, acceptable language in any circumstance
- Understanding appropriate interaction during hiring and interviewing
- Understanding what job accommodation is and how it applies in your workplace.
What Topics are Covered?
- Defining terms
- Misconceptions and realities
- Dissecting labels
- Accessibility
- The cornerstones of diversity
- Encouraging diversity by hiring
- Using the STOP technique
- Communication essentials
- Communication styles and critical conversations
- How do we make it happen?
Course Content
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Academy Topics
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Learning Objectives
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Pre-Assigment
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Pre-Course Assessment
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Defining Terms
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What are Disabilities?
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About Stereotypes
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Some Common Phrases and the Stereotypes Behind Them
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Misconceptions and Realities
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Misconceptions and Realities
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A Business Case
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Getting Into It
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Summary
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Dissecting Labels
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Giving Your Words Some Thought
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Being Practical
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Mingle with Me
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Barriers and Accessibility
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Barriers
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Physical Access
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How to Remove Barriers
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Case Studies
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The Cornerstones of Diversity
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About the Cornerstones
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Knowledge
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Understanding
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Acceptance
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Behavior
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Pre-Assignment Review
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Pre-Assignment Review
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Encouraging Diversity by Hiring
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What Can We Ask?
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What Can the Candidate Expect?
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Appropriate Behavior
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The Four Steps of the STOP Technique
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Making Connections
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Communication Essentials for Disability Awareness
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Ground Rules to Get Started
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Respecting Confidentiality
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Preparing Documentation
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Sending the Right Message
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Communication Styles
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Dichotomies in Theory
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Making Connections
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Advantages and Disadvantages
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Dichotomies in Action
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Critical Conversations
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Introductory Elements
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Getting the Conversation Started
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Taking it One Step Further
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Accommodation and Adaptation
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How Far Do You Go In Accommodation?
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Value of Job Shadows
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Personal Action Plan
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Post-Course Assessment
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