Coaching and Mentoring (LDR01EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- Understand how coaching can be used to develop your team
- Develop the coaching and mentoring skills that help improve individual performance
- Demonstrate the behaviors and practices of an effective coach
- Recognize employees’ strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can help to correct them
What Topics are Covered?
- Defining coaching and mentoring
- Coaching assessment review
- Interpersonal communication skills
- Critical coaching skills
- Setting goals with SPIRIT
- Learning styles and principles
- The benefits/consequences matrix
- Skills involved in coaching
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
Course Content
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Academy Topics
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Post-Course Assessment
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Defining Coaching and Mentoring
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Coaching and Mentoring
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Matching Mentors
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Defining Coaching
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Coaching Skills
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Coaching Assessment Review
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Coaching Assessment and Scoring
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Making Connections
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Interpersonal Communication Skills
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What are Communication Skills?
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Getting Better with Communication
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Probing Techniques
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Active Listening Skills
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Critical Coaching Skills
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Setting Goals with SPIRIT
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Setting Achievable
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Getting on Track
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Learning Styles and Principles
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The Benefits/Consequences Matrix
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Skills Involved in Coaching
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The Coaching Model
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Giving Effective Feedback
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Coaching Problems and Solutions
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Recommended Reading List
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Personal Action Plan
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Post-Course Assessment
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