
Business Ethics For The Office (TWK04EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- Understand the difference between ethics and morals
- Understand the value of ethics
- Identify your values and moral principles
- Be familiar with philosophical approaches to ethical decisions
- Identify ways to improve ethics in your office
- Know what is required to start developing an office code of ethics
- Know ways to avoid ethical dilemmas
- Have tools to help you make better decisions
- Be familiar with common ethical dilemmas
What Topics are Covered?
- What are ethics? Why bother with ethics?
- Taking your moral temperature
- Kohlberg’s six stages
- Philosophical approaches
- Avoiding ethical dilemmas
- Pitfalls and excuses
- Developing an office code of ethics
- Keys to an ethical office
- Decision making tools
- Handling dilemmas with company policy, co-workers, clients, and supervisors
- What to do when you make a mistake
Course Content
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Academy Topics
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Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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What are Ethics?
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Defining Ethics and Morals
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The Gray Area
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Values Identification
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Bringing It All Together
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Taking Your Moral Temperature, Part One
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Case Studies
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Why Bother with Ethics?
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Ethical Behavior
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Kohlberg’s Six Stages
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The Six Stages and Three Levels
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Different Levels for Different Situations
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Identifying Stages
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Some Objective Ways of Looking at the World
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An Introduction to Philosophy
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Applying Philosophical Approaches
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What Does Ethical Mean?
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Merck Pharmaceuticals
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Decision Analysis
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Avoiding Ethical Dilemmas
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Some Easy Strategies
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Case Studies
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Pitfalls and Excuses
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Common Pitfalls
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Developing an Office Code of Ethics
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Are You Ready?
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Sample Codes of Ethics
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Making Connections
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Your Code of Ethics
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Ethical Issues for Business
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Fundamental Ethical Issues for Business
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22 Keys
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Pre-Assignment Review
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Basic Decision-Making Tools
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The Three-Phase Model
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The Problem-Solving Model
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Another Perspective
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Phase One
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Phase Two
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Phase Three
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Solution Planning Worksheet
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The Problem-Solving Toolkit
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Ethical Decision-Making Tools
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Three Types of Tools
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Advanced Processes
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Case Study
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Dilemmas with Company Policy
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Common Dilemmas
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The Third Option
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Dilemmas with Co-Workers
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Potential Dilemmas
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Case Studies
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Dilemmas with Clients
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Potential Dilemmas
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Making Connections
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Dilemmas and Supervisors
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Dilemmas with Your Supervisor
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Dilemas As A Supervisor
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What to Do When You Make a Mistake
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Six-Step Plan
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Taking Your Moral Temperature, Part Two
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Case Studies Revisited
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Personal Action Plan
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Summary
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Recommended Reading List
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Post-Course Assessment
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