Six Sigma: Entering the Dojo (BMP06EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- Understand the Basics of Six Sigma
- Describe the seven quality tools to solve process problems
- Describe the various quality management tools
- Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects
- Describe the importance of customer relationships in a quality organization
What Topics are Covered?
- Six Sigma Basics
- Improvement Tools
- Management Tools for Generating Ideas
- Continuous Improvement
- Customer Relationships
Course Content
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Academy Topics
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Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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Six Sigma Basics
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Introduction
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DMAIC and DMADV?
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Improvement Tools
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Check Sheets and Flowcharts
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Scatter Diagrams and Histograms
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Pareto Analysis, Control Charts and Cause-and-Effect Diagrams
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Improvement Tool Activity
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Management Tools for Generating Ideas
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Brainstorming and Affinity Diagrams
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Other Idea Generating Techniques
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Continuous Improvement
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How to carry out a Six Sigma Continuous Improvement project
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Customer Relationships
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Customer Satisfaction
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Obtaining Customer Feedback
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Recommended Reading List
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Personal Action Plan
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Post-Course Assessment
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