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Supervisory Skills

Leadership Skills For Supervisors (SPV02EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn? 

  • Learn ways to prioritize, plan, and manage your time. 
  • Identify your primary leadership style. 
  • Develop some flexibility to use other leadership styles. 
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching. 
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.  

What Topics are Covered? 

  • Pre-assignment review 
  • What’s your type? How about mine?  
  • Introversion/extroversion 
  • Understanding leadership 
  • Managing your time and your energy 
  • The commitment curve 
  • Employee development models 
  • Dealing with conflict and difficult issues 
  • What successful leaders do 

Course Content

  • Academy Topics

    • Course Overview

    • Learning Objectives

    • Pre-Assignment

    • Pre-Course Assessment

    • Pre-assignment Review

    • Making Connections

    • What’s Your Type? How About Mine?

    • Seeking Information

    • Identifying Your Characteristics And Preferences

    • Questionnaire

    • Analyzing The Results

    • Debrief

    • Introversion/extroversion

    • Questionnaire

    • Scoring

    • Case Study

    • Lessons To Learn

    • Understanding Leadership

    • About Leadership

    • The Situational Leadership Ii® Model

    • Understanding Your Comfort Zone

    • Choosing Our Style

    • Managing Performance

    • Making Connections

    • Servant Leadership

    • Making Connections

    • Manage Your Time And Your Energy

    • Introduction

    • Time Management Tips

    • Larks And Owls

    • Our Top Time Management Tip

    • The Commitment Curve

    • Onboarding And Orientation

    • The Big Picture

    • Stages Of The Curve

    • Stage One: Uninformed Optimism

    • Stage Two: Informed Pessimism

    • Stage Three: Hopeful Realism

    • Stage Four: Informed Optimism

    • Summary

    • What Can Be Done To Bridge The Commitment Gap?

    • Employee Development Models

    • The Coaching Model

    • Step One: Frame A Conversation

    • Step Two: Create Opportunities

    • Step Three: Create An Action Plan

    • Step Four: Give Feedback

    • The Dialogue Model

    • I Messages

    • The Consequences And Benefits Matrix

    • Dealing With Conflict And Difficult Issues

    • Reflection

    • Conflict

    • Conflict Resolution Styles

    • Techniques For Resolving Conflict

    • What Successful Leaders Do

    • Secrets To Success

    • Making Connections

    • Creating The Right Environment

    • Post-Course Assessment

Paid
  • Lessons 58
  • Skill Beginner
  • Last Update 27/02/2025