Course Overview

What Will Students Learn?

• Identify the advantages to having tough conversations
• Describe the components to a behavior modification conversation
• Use the organization’s resources to help them deal with hygiene issues
• Overcome barriers that employees put up when discussing hygiene problems
• Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence
• Nip poor hygiene habits in the bud
• Identify ways to encourage good hygiene in the workplace

What Topics are Covered?

• Let’s talk about it!
• Guidelines for difficult conversations
• Overcoming objections
• Bad hair days (and weeks… and months…)
• Addressing piercings and body artwork
• Helping employees dress for success
• Bad breath and body odor
• Gastrointestinal issues
• Bad habits
• Role plays and case studies