Managing Pressure and Maintaining Balance (PP07EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- How to define their frame of reference
- How to establish a positive intent and a desired outcome
- Good communication skills
- How to draft a script for a difficult conversation
- Use specific steps to carry out a difficult conversation
- How to access additional resources as required
- How to maintain safety in a conversation
What Topics are Covered?
- Choosing to have the conversation
- Toolkit for successful conversations
- Choosing the time and place
- Framework for difficult conversations
- Conversation template
- Staying safe
- Role play practice
Course Content
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Academy Topics
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Course Overview
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Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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Under Pressure!
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Causes and Costs of Workplace Pressure
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Benefits of Creating Balance
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Pre-Assignment Review
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Getting to the Heart of the Matter
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Identifying Your Pressure Points
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Creating an Action Plan
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Facing Problems Head On
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Seeking Help
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Emotional Intelligence
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The Seven Human Emotions
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The Emotional Map
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Validating Emotions in Others
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What is Optimism?
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Resilience
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Coping Toolkit
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Building the Stress Management Kit
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Managing Anger
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Expressing Yourself
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Getting Organized
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Working on Priorities
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Doing It!
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Recommended Reading List
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Personal Action Plan
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Post-Course Assessment
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