Giving Effective Feedback (BCO05EO)
Instructor
Savvy
Reviews
Course Overview
What Will Students Learn?
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations.
What Topics are Covered?
- Feedback definitions
- Speaking clearly
- Communication strategies
- Characteristics of effective feedback
- Receiving feedback graciously
- Testing the waters (role play practic)
Course Content
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Academy Topics
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Course Overview & Learning Objectives
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Pre-Assignment
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Pre-Course Assessment
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Definitions
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Food for Thought
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When Feedback is Needed
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Speaking Clearly
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Being Descriptive
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Staying Neutral
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Communication Strategies
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Basic Skills
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Probing
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Non-Verbal Messages
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Interpretation Exercise
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Characteristics of Effective Feedback
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Six Characteristics
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Formal Feedback Framework
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Informal Feedback Framework
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State Your Case
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Pre-Assignment Review
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Receiving Feedback Graciously
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Testing the Waters
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Personal Action Plan
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Recommended Reading List
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Post - Course Assessment
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